About Us

Odour Beaters are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at admin@odourbeaters.co.uk.

Making A Purchase

Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment and Paypal. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Shipping And Handling

Orders placed before 2.30pm on any working day, will be shipped within 2 working days by courier or parcel force 48 for delivery. Please note that this means any orders placed after 2.30pm on any Friday will not be delivered until the following Wednesday. For security reasons, goods can only be delivered to the cardholders registered address. In the event that an item ordered is out of stock, we will contact you by phone with a suggested alternative product or delivery date. We will only supply goods on the basis that we can ship them for next working day delivery, or agree alternative arrangements with you. If we are unable to do so, your order will be cancelled, and your credit card will not be debited.

PLEASE NOTE THAT WE CHECK ALL CREDIT CARD ADDRESS DETAILS WITH THE CARD ISSUER BEFORE WE SHIP ANY GOODS. WE REPORT ALL ATTEMPTED FRAUD TO THE POLICE. Please note that orders will be shipped to the billing address to help cut down on fraud. If you need to have an order shipped other than your billing address pre payment other than a credit card will be required.

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 7 days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our payment provider. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day guarantee.

Reaching Us

If you need to reach us, please email us @ sales@odourbeaters.co.uk, alternatively, you can call on 07766 187782 between 11 am - 9 pm Mon - Fri (International +44 7766 187782) write to us at 48 Manor Street, Nelson, Lancashire, BB9 0TS. Please note this is not a retail outlet, we can see you here for pickups but only prior to making an appointment.

Privacy Policy

Odour Beaters do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Data collected by this site is used to:

A. Take and fulfill customer orders
B. Administer and enhance the site and service
C. Issue a unique identifier (e.g. customer login)
D. Monitor customer account status beyond that required for individual purchases
E. Only disclose information to third-parties for goods delivery purposes

Remittance Terms

If you are sending a cheque for payment prior to delivery the cheque or draft should be made payable to Michael Judge, please send your remittance to 48 Manor Street, Nelson, Lancashire, BB9 0TS United Kingdom